Privacy Policy
Your privacy matters to us. Learn how dawnflintforge protects and manages your personal information with transparency and care.
Introduction and Overview
At dawnflintforge, we believe that financial empowerment starts with trust. This privacy policy explains how we collect, use, protect, and share your personal information when you visit our website at dawnflintforge.com or use our financial analysis services. We're committed to maintaining the highest standards of data protection while providing you with valuable insights for your business decisions.
Our approach to privacy is built on three core principles: transparency about what we collect, control over how your data is used, and security in how we protect your information. Whether you're exploring our financial analysis tools, attending our courses, or simply browsing our resources, we want you to feel confident about how your personal information is handled.
Key Point: We never sell your personal information to third parties for marketing purposes. Your financial data and personal details remain confidential and are only used to provide you with better services and insights.
Information We Collect
We collect information in several ways to provide you with personalized financial analysis and educational content. Understanding what we collect helps you make informed decisions about sharing your information with us.
Personal Information You Provide
When you create an account, register for courses, or contact us, you may provide personal information such as your name, email address, phone number, company details, and professional background. We also collect information about your business needs and financial analysis requirements to better serve you.
- Contact information including name, email, phone number, and business address
- Professional details such as job title, company name, and industry sector
- Financial information relevant to analysis requests and course enrollment
- Communication preferences and areas of interest in financial analysis
- Account credentials and security information for platform access
Automatically Collected Information
Our website automatically collects certain information about your device and browsing behavior. This includes technical information like your IP address, browser type, device characteristics, and how you interact with our content. We use this information to improve our website performance and understand user preferences.
We also collect information about your usage patterns, including which pages you visit, how long you spend on different sections, and which resources you download. This helps us create more relevant content and improve our financial analysis tools.
How We Use Your Information
Your information serves multiple purposes in helping us deliver exceptional financial analysis services and educational content. We use your data thoughtfully and always with your business success in mind.
- Providing personalized financial analysis and business insights tailored to your industry and needs
- Delivering course content and educational materials that match your professional development goals
- Communicating important updates about our services, new courses, and relevant financial trends
- Improving our website functionality and user experience based on usage patterns
- Ensuring platform security and preventing unauthorized access to your account
- Responding to your inquiries and providing customer support for our services
- Conducting research to develop new financial analysis tools and educational content
Important: We only use your financial information for the specific analysis services you request. Your business data is never shared with competitors or used for purposes beyond what you've explicitly agreed to.
Information Sharing and Disclosure
We share your information only when necessary to provide our services or when required by law. Our approach to data sharing is conservative and always prioritizes your privacy and business confidentiality.
Service Providers and Partners
We work with trusted third-party service providers who help us deliver our financial analysis services and educational content. These partners include cloud hosting providers, payment processors, and educational platform providers. All partners are contractually required to maintain the confidentiality of your information and use it only for the specified purposes.
For example, we may share your contact information with our email service provider to deliver course updates, or with our payment processor to handle course enrollment fees. In all cases, we ensure these providers meet our strict privacy and security standards.
Legal Requirements
We may disclose your information if required by law, legal process, or government request. This includes compliance with South African data protection laws and international regulations that may apply to our services. We will always notify you of such requests unless legally prohibited from doing so.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement comprehensive security measures to safeguard your personal and financial data against unauthorized access, alteration, disclosure, or destruction.
- Industry-standard encryption for all data transmission and storage
- Multi-factor authentication requirements for account access
- Regular security audits and vulnerability assessments
- Employee training on data privacy and security best practices
- Secure backup systems with encryption and access controls
- Network security monitoring and intrusion detection systems
While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.
Your Rights and Choices
You have significant control over your personal information and how we use it. We believe in empowering our users with clear choices about their data and providing easy ways to exercise these rights.
Access and Correction
You can access and update your personal information at any time through your account settings. If you need help accessing or correcting your information, or if you want to request a copy of all personal information we have about you, contact us at info@dawnflintforge.com. We'll respond to your request within 30 days.
Data Deletion
You can request deletion of your personal information at any time. When you request deletion, we'll remove your information from our active systems within 30 days. Some information may be retained for legal compliance or legitimate business purposes, such as transaction records required for financial reporting.
Communication Preferences
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. You'll continue to receive essential communications about your account and any courses you're enrolled in, but we'll stop sending promotional content.
Data Retention and Storage
We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Our retention periods vary based on the type of information and how it's used in our business operations.
- Account information: Retained while your account is active and for 7 years after closure
- Course enrollment data: Retained for 10 years to provide ongoing access to course materials
- Financial analysis data: Retained for 5 years or as required by financial regulations
- Communication records: Retained for 3 years for customer service and quality purposes
- Website usage data: Retained for 2 years for analytics and improvement purposes
When retention periods expire, we securely delete or anonymize your information. In some cases, we may retain anonymized data for research and development purposes, but this data cannot be used to identify you personally.
International Data Transfers
While dawnflintforge is based in South Africa, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data according to South African privacy standards.
We only work with international partners who provide adequate data protection guarantees, either through their local laws or through contractual agreements that meet our privacy standards. You can contact us for more information about specific international transfers that may affect your data.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyze how our site is used. These technologies help us provide more relevant content and improve our services based on user behavior.
- Essential cookies: Required for basic website functionality and security
- Analytics cookies: Help us understand how visitors use our website
- Preference cookies: Remember your settings and customization choices
- Marketing cookies: Used to deliver relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences. Disabling certain cookies may affect your ability to use some features of our website, but essential functionality will remain available.
Children's Privacy
Our services are designed for business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete that information immediately.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach us through any of these channels:
Email: info@dawnflintforge.com
Phone: +27 11 740 1771
Address: 7 Monument Street, Krugersdorp, 1740, South Africa
We're committed to addressing your privacy concerns promptly and transparently. Most inquiries are resolved within 48 hours.